IT service and service model
Our Service
Service Model
Professional services
Technical Support
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Why GBNet
Why GBNet
Employee Profile
Technical Skills
Communication Network
Technical Support and Knowledge Management
We are always more than willing to share our technical experience with you and that is evident in our user-friendly technical case records database. To date, there are over 9,000 sets of technological information and 60,000 technical case records. Bearing in mind the aim of fulfilling the growing demands of our customers, we endeavor to keep our technical information updated with the best and latest technology available.
A special team from the technical support department is dedicated to the monitoring of customer feedback from around the world and due to the fact that they are connected to actual circumstances encountered by tens of thousands of on-site engineers, they are able to immediately consolidate cases and renew solution plans. Our full-time research team, armed with findings from tests that have been promptly conducted by our fully-equipped laboratory, assures you that you will be kept posted on the industry's first-hand technical updates from around the world.
Our service does not just end with installation. After roll-out, we will continue to provide solid technical support, to ensure that the system runs smoothly and minimize unnecessary damages caused by technical problems. Fundamental technology information will also be given to you, so that your system can be fully utilized and perform effectively. We are committed to ensuring that "service creates value" for you.
